I had Mark and Eric as my techs. I was really impressed by their knowledge. They taught me some important things every homeowner should know. They cared about whether I understood what was being repaired. These two were very clean with their workmanship, and their workspace. I trust these guys to do it right the first time. Also- Jonatan was our initial tech that diagnosed our issues. He was respectful, friendly as well, and very educated. I will forever recommend these guys and this company.