Skip to Content
Filter by Keyword or Category
  • Clear All
  • Heating Service

    • What does heating service involve?
      Heating service typically includes a comprehensive inspection, cleaning, and tune-up of your heating system. This may involve tasks such as checking and cleaning the burner assembly, inspecting electrical connections, lubricating moving parts, testing system performance, and verifying thermostat accuracy.
    • Can I perform the heating service myself?
      While there are some basic maintenance tasks that homeowners can perform, such as regularly changing air filters, it is recommended to have professional heating service performed by trained technicians. They have the expertise and knowledge to properly inspect and maintain the system.
    • Can regular heating service help lower energy bills?
      Yes, regular heating service can help lower energy bills. Our technicians ensure that your heating system is operating efficiently, minimizing energy waste. This can result in lower energy consumption and reduced heating costs.
    • What are signs that my heating system needs repair?
      Signs that your heating system may need repair include inadequate heating, unusual noises, frequent cycling, uneven heating, and a sudden increase in energy bills. If you notice any of these signs, it is recommended to have your system inspected by a professional heating service provider.
  • Heating Replacement Service

    • When should I consider replacing my heating system?
      There are several signs that indicate it may be time to replace your heating system. These include frequent breakdowns, increasing repair costs, inadequate heating performance, inconsistent temperatures, rising energy bills, and an older system nearing the end of its expected lifespan. If you’re experiencing these issues, it’s worth considering a heating replacement.
    • How long does a heating system typically last?
      The average lifespan of a heating system can vary depending on the type of system and how well it has been maintained. On average, a furnace can last between 15 to 20 years, while a heat pump can last between 10 to 15 years. If your system is approaching or exceeding these timeframes, it may be time to consider a replacement.
    • How long does a heating system replacement take?
      It depends on the type of system being installed, the complexity of the installation, and any additional modifications needed. On average, a complete heating system replacement can take anywhere from one to three days.
    • Can I upgrade to a different type of heating system during the replacement?
      Yes, a heating system replacement presents an opportunity to upgrade to a different type of heating system if desired. Our technicians can assess your home’s heating needs and provide recommendations for the most suitable system based on efficiency, cost-effectiveness, and preferences.
  • Heating Repair

    • Should I repair or replace my heating system?
      The decision to repair or replace your heating system depends on several factors, including the age of the system, the extent of the problem, energy efficiency, and the cost of repairs. Our technicians can evaluate your heating system and provide expert advice to help you make an informed decision.
    • Are your technicians licensed and insured?
      Yes, all our technicians are licensed, insured, and highly trained professionals. They have the expertise and experience to diagnose and repair various heating system issues. You can trust us to provide reliable and efficient heating repair services.
    • Do you offer any warranty on heating repairs?
      Yes, we stand behind the quality of our heating repairs. We offer warranties on our repair services and, in some cases, the parts we use. The specific warranty details will be provided to you during the repair process.
    • How long does a heating repair typically take?
      It depends on the nature and complexity of the issue. Minor repairs can often be completed within a few hours, while more extensive repairs may take longer. Our technicians will provide you with an estimated timeline after diagnosing the problem.
    • What are the benefits of timely heating repair?
      Timely heating repairs can help to reduce heating bills, improve indoor air quality, increase the efficiency of your heating unit, and prevent more serious problems. Contact us today for all your heating repair needs in Moreno Valley, CA, and the surrounding area.
    • What heating services does AQS Heating & Air Conditioning offer?
      We specialize in heating installation, repair, and maintenance services for residential and commercial customers. We are dedicated to providing you with high-quality heating services and solutions to meet your needs.
  • Heating Maintenance Service

    • How often should I schedule heating maintenance?
      It is recommended to schedule heating maintenance at least once a year. Ideally, it is best to have maintenance performed before the heating season begins to ensure your system is in top shape and ready for the colder months. Regular maintenance helps prevent unexpected breakdowns and keeps your system at its best.
    • What does heating maintenance involve?
      This service typically includes a comprehensive inspection, cleaning, and tune-up of your heating system. This may include checking and cleaning the burner assembly, inspecting electrical connections, lubricating moving parts, testing system performance, calibrating the thermostat, and identifying any necessary repairs or adjustments.
    • Why is regular heating maintenance important?
      Regular heating maintenance is essential to keep your heating system running smoothly and efficiently. It helps identify and address potential issues before they become significant problems, improves energy efficiency, extends the system’s lifespan, ensures safe operation, and maintains optimal comfort in your home.
    • Can I perform heating maintenance myself?
      While there are some basic maintenance tasks that homeowners can perform, such as regularly changing air filters, it is recommended to have professional heating maintenance performed by trained technicians. They have the expertise and knowledge to conduct a thorough inspection, identify potential issues, and ensure all components are in optimal condition.
    • Can heating maintenance help lower energy bills?
      Yes, regular heating maintenance can help lower energy bills. During maintenance, technicians ensure your heating system is clean, calibrated, and operating efficiently. This can result in improved energy efficiency and reduced energy consumption, leading to potential cost savings on your heating bills.
  • AC Service

    • When should I schedule an air conditioning service?
      It is recommended to schedule an air conditioning service annually to ensure optimal performance and prevent potential breakdowns. However, if you notice any issues such as reduced cooling, strange noises, or unusual odors coming from your AC unit, it is advisable to schedule a service as soon as possible.
    • What does an air conditioning service entail?
      An air conditioning service typically includes thoroughly inspecting, cleaning, and maintaining your AC system. This may involve checking refrigerant levels, cleaning or replacing air filters, inspecting electrical components, lubricating moving parts, and testing the overall functionality of the system.
    • How long does an air conditioning service take?
      It can vary depending on the complexity of the system and any issues that need to be addressed. On average, a standard AC service can take anywhere from 1 to 2 hours.
    • Can I perform AC maintenance myself?
      While there are basic maintenance tasks that homeowners can perform, such as regularly cleaning or replacing air filters, it is recommended to have a professional technician perform a comprehensive AC service. Trained technicians have the knowledge and expertise to identify potential problems and ensure that your AC system is functioning safely and efficiently.
    • How often should I change my air filters?
      Air filters should generally be replaced every 1 to 3 months, depending on factors such as the type of filter used, the level of pollutants in your area, and the frequency of AC usage. Regularly changing the air filters helps maintain good indoor air quality and ensures proper airflow through the system.
  • AC Replacement Service

    • How do I know if it's time to replace my air conditioning system?
      There are a few signs that may indicate it’s time for an AC replacement. These include frequent breakdowns, inefficient cooling, rising energy bills, outdated equipment, and the system’s age (typically over 10-15 years). If you’re experiencing these issues, it’s recommended to consult with a professional AC replacement service.
    • What factors should I consider when choosing a new AC system for replacement?
      When selecting a new AC system, factors such as the size of your space, energy efficiency ratings (SEER rating), budget, and any specific features you desire should be taken into account. Consulting with an experienced AC replacement provider can help you choose the right system.
    • How long does an AC replacement typically take?
      It depends on factors like the installation’s complexity, the property’s size, and any necessary modifications. In most cases, an AC replacement can be completed within a day or two.
    • What is the warranty coverage for a new AC system?
      The warranty coverage for a new AC system can vary depending on the manufacturer and specific model. Typically, warranties cover parts and sometimes labor for a certain period, often ranging from 5 to 10 years. Our team will provide detailed information regarding the warranty coverage for the AC system you choose.
  • AC Repair Service

    • How do I know if my air conditioning system needs repair?
      Several signs may indicate your AC system needs repair, including reduced cooling performance, unusual noises or odors, frequent cycling on and off, high humidity levels indoors, or increased energy bills. If you notice any of these signs, you should schedule a professional AC repair service.
    • Why is it important to hire a professional AC repair service?
      Hiring a professional company ensures that your system is in the hands of trained and experienced technicians who can accurately diagnose and resolve issues. Attempting DIY repairs or relying on inexperienced individuals can lead to further damage and void manufacturer warranties.
    • How quickly can you respond to AC repair requests in Hemet, CA?
      We strive to provide prompt service to our customers in Hemet, CA. Our team is dedicated to responding to AC repair requests as quickly as possible, often aiming for same-day or next-day appointments based on availability and the urgency of the situation.
    • Do you offer any warranties on AC repair services?
      Yes, we stand behind the quality of our AC repair services and offer warranties on our workmanship. The specific details and duration of the warranty may vary depending on the nature of the repair and the components involved. Our team will provide the necessary warranty information during the repair process.
    • Can you help with regular AC maintenance to prevent future repairs?
      Absolutely! We offer comprehensive AC maintenance services to keep your system in top condition and minimize the risk of future repairs. Regular maintenance can improve efficiency, extend the lifespan of your AC unit, and identify potential issues early on.
  • AC Maintenance Service

    • Can regular AC maintenance help prevent breakdowns?
      Yes, regular AC maintenance is essential in preventing breakdowns. During maintenance, technicians can identify and address potential issues before they escalate into major problems. This proactive approach helps keep your AC system running smoothly and minimizes the risk of unexpected breakdowns.
    • Does AC maintenance help improve energy efficiency?
      Absolutely. AC maintenance ensures that your system is clean, properly calibrated, and functioning at its peak efficiency. By optimizing the performance of your AC system, regular maintenance can help lower energy consumption and reduce utility costs.
    • How long does AC maintenance take?
      It depends on the specific tasks required and the condition of your system. On average, a comprehensive AC maintenance service can take anywhere from 1 to 2 hours. However, it can vary based on the complexity of the system and any additional repairs or adjustments needed.
    • Do you offer maintenance plans for AC systems?
      Yes, we offer maintenance plans to provide ongoing care for your AC system. Our maintenance plans typically include regularly scheduled visits for maintenance, priority service, discounts on repairs, and additional benefits. Contact our team to learn more about our maintenance plans.
  • AC Installation Service

    • Do I need a professional AC installation service?
      It is highly recommended to hire a professional AC installation service for several reasons. Professional technicians have the knowledge, experience, and tools to properly install the AC system, ensuring optimal performance, energy efficiency, and safety. Improper installation can lead to various issues and may even void the manufacturer’s warranty.
    • How long does an AC installation typically take?
      It depends on the complexity of the system, the size of the property, and any necessary modifications. On average, a standard AC installation can be completed within a day or two. However, more complex installations may require additional time.
    • What factors should I consider when choosing an AC system for installation?
      You should pay attention to the size of your space, energy efficiency ratings (SEER rating), budget, and specific cooling needs should be considered. Consulting with a professional AC installation service can help you choose the right system that meets your requirements.
    • Can you help me choose the right AC system for my home?
      Absolutely! Our knowledgeable team can assess your cooling needs, evaluate your property, and provide expert recommendations on the most suitable AC system for your home. We take into account factors such as size, energy efficiency, and budget to help you make an informed decision.
    • Will you remove the old AC system during installation?
      Yes, as part of our AC installation service, we can remove the old AC system for you. Our technicians will ensure proper disposal or recycling of the old equipment in compliance with local regulations.
  • General HVAC

    • What is HVAC?
      HVAC- heating, ventilation, and air conditioning- It is a system that provides different types of heating and cooling services to residential and commercial buildings. Its function is to provide thermal comfort, humidity control and acceptable indoor air quality.
    • How does an Air Conditioner work?
      The majority of home and smaller commercial air conditioning systems circulate a compressed gas refrigerant in a closed “split” system to cool and condition inside air. The refrigerant has to be re-cooled and condensed, and outside air is the medium most often used to accomplish this. The term “split” simply means that components are divided into inside and outside portions as opposed to being located together in a “package” unit. The refrigerants, widely recognized by the trademark “freon” (which is a registered trademark of the DuPont company for refrigerants), helps cool and dehumidify the inside air. In a “forced air” system, an internal blower circulates the conditioned air through ducts to the rooms where the cooler air is needed. The air ducts generally run either below the ceiling and inside the rooms (conditioned air) or in the attic (unconditioned air). An outside fan pulls air across the external parts of the system to cool and condense the refrigerant.
    • What is ENERGY STAR?
      ENERGY STAR is a program that was created by the US Environmental Protection Agency (EPA) to help businesses and individuals make energy efficient purchases. This program places the ENERGY STAR label, a small blue and white logo, on items that meet superior energy efficiency standards. This label provides an easy way for consumers to identify quality, high-efficiency products.
    • What manufacturer makes the best air conditioners?
      Air conditioning is a matured technology so most of the popular brands work well. Many of them use parts made by the same manufacturers. So, the main considerations are the price, warranty, attractiveness, noise, etc. Some manufacturers offer anywhere from a 10-12 year warranty on all parts while others offer only 1 year. Whatever you decide, the most important consideration is the contractor you use. For your protection, make sure you use a licensed contractor for your installation. A licensed contractor using best refrigerant practices and procedures can save you time and money! You may buy the best system in the world but if it is not properly installed, you will actually be buying nothing but a big headache for years to come.
    • What are the benefits of air conditioning?
      The benefits of air conditioning are to give a comfortable environment at work or at home throughout the seasons, Spring, Summer, Autumn and Winter. An Air Conditioning unit can have two functions – heating/cooling and humidity control. With an auto changeover switch on most new units, you set the temperature and the unit will cool or heat as required automatically.
    • What is the average life of a system?
      Most systems have a lifetime of 10 to 15 years, with gas furnaces lasting 20-25 years. As your equipment gets older, its efficiency can decrease dramatically. You may notice that it gets noisier and needs repairs more often. If you live near bodies of water or the ocean, your system’s life expectancy may be drastically shortened due to the harsh environment. If your system is over 10 years old, you should have your system checked for maintenance or replacement.
    • What is a Heat Pump?
      A Heat Pump is an all-in-one heating and air conditioning system that works year-round to keep you comfortable. During warmer months, a heat pump works as a normal air conditioner. It extracts heat from inside the home and transfers it to the outdoor air. In colder weather, however, the process reverses—the unit collects heat from the outdoor air and transfers it inside your home. Even when the air outside feels extremely cold, the air still contains some heat. The heat pump pulls the heat from this cold outdoor air and sends it inside to warm your home. When there’s not enough heat in the outside air to meet the demand of the thermostat setting, an electric heater supplements the outdoor air to warm the home. Extremely efficient, this process produces two to three times more heat than the energy it uses. However, keep in mind, if you do not use much heat and you are thinking about replacing your system, a heat pump is more expensive to purchase up front and you will only receive a return on the heating portion of your investment when the system is in the heat mode. Additional electrical requirements may also come into play when switching to a straight cool/electric heat system.
    • What is an Air Handler?

      An air handler is usually a large metal box containing a blower, heating or cooling elements, filter racks or chambers, sound attenuators, and dampers. Air handlers usually connect to a ductwork ventilation system that distributes the conditioned air through the building and returns it to the AHU. In some instances, with a ductless mini or multi-split the air handler may NOT require a duct system at all, therefore the name, ductless.

    • What is a BTU?
      BTU stands for British Thermal Unit, this unit of measure is used to measure cooling or heating capacity; 1 BTU is the amount of heat required to raise (or lower) the temperature of 1 pound of water 1 degree Fahrenheit. There are 12,000 BTU’s in 1 Ton of Cooling.
    • What is S.E.E.R.?
      SEER stands for Seasonal Energy Efficiency Ratio. It measures air conditioning and heat pump cooling efficiency, which is calculated by the cooling output for a typical cooling season divided by the total electric energy input during the same time frame. A higher SEER rating means greater energy efficiency.
    • How Can I Tell If My Heating System Is Working Efficiently?
      When you schedule your regular maintenance visit with a qualified heating technician, they will test your system to make sure it is running at optimal levels. But there are some ways you can determine whether or not your system is working efficiently on your own. Abnormally high heating bills are one of the indicators that your system is running at low efficiency levels, but keep in mind that how well your home is insulated and sealed and whether your filters are clean will also play a role in heating costs. You can also tell by how warm your house stays throughout the winter. If some rooms are colder than others, or if you find that you are turning up the thermostat more often, your heating system may not be running very efficiently. Check your thermostat setting. Is your heating system achieving the desired temperature setting you are requesting on the thermostat? If not, call one of our HVAC professionals to inspect and test your heater.
    • Should I repair or replace my system?

      There are five main questions that need to be considered when deciding to either replace or repair your heating and cooling system:

      1. How old is your system? If your system is more than ten years old, it may be wiser to invest in new, higher efficiency equipment, which could cut your energy costs by up to 40%.
      2. What is the efficiency level of your current system?
      3. What was the efficiency when the system was new? Unfortunately, replacing parts of your old system will not improve the efficiency. If the energy savings of using a higher efficiency system will cover all or part of the cost of investing in new equipment, you should seriously consider replacement of the old system.
      4. What is the overall condition of your system? If your system is in solid condition, it could be wiser to simply repair it. But if your system breaks down often, you should consider replacing it. Consider the 50% Rule.
      5. The 50% Rule- If the cost of repair vs. replacement of your system is less than half of its value and you haven’t been suffering the financial burden of frequent service calls to keep your system up and running, repair may be easier on your checkbook . Ask your technician to calculate the efficiency and energy usage of your system to help make a determination.
    • What goes into Installing a New System?
      Putting a new system in a home that has not had central air and heat before will require the installation of ductwork, insulation, refrigerant piping, electrical service, wiring, thermostat, condensate piping, flue piping, flue terminations, chimney liner, slabs, filter, driers, registers, grills, drain pans and evaporator coil. Beyond equipment, the most important component installed with a new system, however, is the duct-work. Duct-work is composed of two parts, supply and return. Supply duct is attached to the outflow of the new system, delivering air to each zone in a home. The amount of air reaching each zone is determined by the size of supply duct-work connecting it to your system. Your dealer will help you determine the size of all the supply duct-work in your home. The second part of the duct-work, the return duct, attaches to the inlet of the new system and draws air out of the spaces to be heated or cooled. Attached to the return duct is the filter. The filter should be placed as near to the furnace or air handler as possible. Duct-work can be either fiberglass or metal and must be properly sized in order to evenly distribute the proper amount of air to each room.
    • What makes up a ductless mini split system?
      A ductless mini split system is composed of an indoor air handler/evaporator (fan coil), and outdoor condensing unit and an approximate 2.5-3″ conduit that accommodates the power (wiring), refrigerant line sets and a PVC condensate line (drain). s an indoor fan, referred to as the head, and an outdoor compressor unit. Many styles of air handler/evaporator (fan coil) are readily available depending upon your projects needs. Ductless units can be either 1:1 Single mini-split systems or Multi-split systems that can heat/cool multiple rooms.
    • How Does a Ductless Split System Work?
      Ductless split systems can replace a traditional central ducted system or be used in addition to a central ducted system. It works in much the same way as a traditional air conditioner or heat pump, using an outdoor condensing unit, indoor air handler/evaporator (fan coil) with an outdoor condenser, attached to refrigerant line sets and a condensate drain line. The condenser is installed outside the home or business typically on a code approved surface. The conduit is then run from the outdoor unit to the individual room within the structure that you choose, even an attic or garage. Depending upon the system design, the use of wall-mounted interior units, ceiling mounted units, recessed fa coils, floor mounted air handlers are then installed and secured in the appropriately desired spaces to control cooling, heating and humidity as needed and designed. One or a series of indoor units and refrigeration lines are used to transfer the cooled air from the outdoor condenser to the indoor units of your choice. It works in reverse with heated air in the winter. Units can be placed in any rooms you like and because each unit is individual, you control the specific temperature in that room instead of needing to set one thermostat for the entire house. As a result, you save money by cooling or heating only the space you are using. One of its greatest advantages is TRUE ZONING.
    • Can I install a ductless mini split system myself?
      Installation of a ductless mini split air conditioner is more complicated than a window unit but far less complicated than installing a central air conditioner. But, don’t let that fool you. Ductless systems are very sensitive pieces of equipment and are quite unforgiving when mistakes are made. Small mistakes lead to HUGE problems with ductless systems. It is always best to have any AC system installed by licensed, trained professionals. Homeowner installations and using unlicensed individuals most often will void the manufacturer warranty on your new investment. Call us for a certified installation with one of our manufacturer trained technicians – we will make sure that the installation was done correctly. We will evacuate, pressure test, perform a thorough vacuum and charge with your system with refrigerant as needed for your particular installation followed by start up and commissioning reports on your system.
    • How noisy is a ductless mini split?
      In general, the sound generated by a ductless air handler (sometimes referred to as a head) is equivalent to whispering in a library (between 21 and 30 decibels). The sound from an outdoor unit is more like normal conversation (60 decibels) but is less than a conventional air conditioning condenser.
    • Why do I blow fuses or why does my circuit breaker trip for my AC system?
      Fuses and circuit breakers should not blow or trip. Check the breaker in your electrical service panel to identify which areas in your home/office the tripped breaker supplies service to. Check to see if the breaker feels warm to the touch. (NEVER touch wires or wire connections in your service panel. High voltage is present) Breakers should not be warm or hot to the touch. In the event the breaker is warm/hot to the touch, this could possibly be an indicator of a weak breaker. Contact a licensed electrician. Should the breaker feel ok to the touch, you could try to reset the breaker or replace the fuse. If the breaker or fuse trips/blows again, you will need to contact a licensed AC contractor like ourselves to diagnose the problem safely and correctly. There could possibly be an issue with a loose electrical wire, the unit could have shorted to ground, or the compressor could have failed. Electricity is nothing to play with- ALWAYS use a licensed electrician or AC contractor as indicated.
    • How do I reset my breaker when it has tripped off?
      First, disconnect any additional devices that may have caused the breaker to overload and trip. Breakers are mechanical devices and must be turned all the way off before turning back on. Remember this is a mechanical device, so this may require several attempts. If this fails to reset the breaker, or the breaker feels “Sloppy” when resetting, there may be a more serious problem. Call a licensed electrician.
    • When my air conditioner cycles on, I notice my lights blink. Is this normal?
      Yes. This is a common occurrence when large motor/compressor loads start. These devices cause a minor momentary voltage drop, demonstrating itself as the blinking in your lights. This has no negative effect on the electrical equipment within your house.
    • My smoke detector keeps chirping. What does this mean?
      This could mean one of two things. 1. An intermittent chirp is probably an indication of a defective smoke detector. 2. A consistent chirp is probably an indication of a low battery condition and the smoke detector requires a new battery.
    • What are furnace Ratings?
      Furnaces are rated by the Annual Fuel Utilization Efficiency (AFUE) ratio, which is the percent of heat produced for every dollar of fuel consumed,or how efficiently a furnace converts gas into heating energy. Its AFUE rating is measured as a percentage. Like the miles-per-gallon rating on your automobile, the higher the AFUE rating, the lower your fuel costs. An AFUE of 90% means that 90% of the energy in the fuel becomes heat for the home and the other 10% escapes up the chimney and elsewhere. According to the EPA- AFUE doesn’t include the heat losses of the duct system or piping, which can be as much as 35% of the energy for output of the furnace when ducts are located in the attic, garage, or other partially conditioned or unconditioned space. All furnaces manufactured today must meet at least 80% AFUE in the south and 90% AFUE in the North. If your furnace is 10 – 15 years old, it very well may fall below the current furnace minimum and waste energy- costing you money. When shopping for high-efficiency furnaces and boilers, look for the ENERGY STAR® label. If you live in a cold climate, it usually makes sense to invest in the highest-efficiency system. In milder climates with lower annual heating costs, the extra investment required to go from 80% to 90% to 95% efficiency may be hard to justify. This doesn’t mean that you should only select a furnace based on its AFUE rating. The efficiency rating is just one factor to consider when looking for a new furnace.
    • What is Two-Stage Heating?
      Two-stage heating means the furnace has two levels of heat output: high for cold winter days and low for milder days. Since the low setting is adequate to meet household heating demands 80% of the time, a two-stage unit runs for longer periods and provides more even heat distribution.
    • When Should I Replace My Heating System?
      There are a few obvious signals that let you know when it’s time to upgrade your heating system. Frequent repairs, recent spikes in utility bills, and inconsistent temperatures in the home are a few warning signs that it’s time for a new heater. But if you’ve had the same heating system for twenty years or more, it would be a good idea to talk to an HVAC contractor about having it inspected to determine if it’s time for a heater replacement. Even if your old heater has worked without problems for years, a professional heating technician is trained to detect any possible operation or safety issues that are a direct indication that the system needs to be replaced. If you are concerned about your heating costs, you should talk to a heating professional about other options. Call us now to schedule your system’s check up.
    • How Do I Know What Type of Heating System Is Right For Me?
      Hiring an HVAC contractor for professional advice is the best approach when you are in the market for a new heating system. Different types of heaters work better in some climates than others. Also, you would need to consider the available utility services in your area. Not all areas offer Natural gas or propane. Likewise, not all homes have sufficient electrical requirements to change from a heat pump to electric heat. Upo completion of a series of quick questions and a survey of your home or business, our Comfort Consultant can assist you in choosing a system that meets your heating needs. Give us a call and let’s get started.
    • Will my new furnace work differently than my old one?
      Furnace technology has advanced significantly in recent years. Modern furnaces are designed to provide more even and efficient heating than past furnaces, which can impact both how your system operates,sounds and what you notice about your system. To better regulate temperatures and airflow, modern furnaces move more air over the heat exchanger than older furnaces. The air that comes out of your furnace registers may not seem as warm as the air from your old furnace, but overall airflow is improved. Better airflow means higher comfort. Also, new furnaces are designed to integrate with high-efficiency air conditioners, so furnace blowers are more powerful to accommodate add-on cooling. Since cold air is much heavier than warm air, your system needs an extra boost from the blower to deliver cool air throughout your home. If you have an older home, this performance boost could produce unfamiliar sounds because air duct systems were originally designed for heating only. To minimize sound levels, choose a variable speed product which automatically changes speeds to meet the airflow needs of both heating and cooling cycles.
    • How Often Does My Heating System Need To Be Serviced?
      It’s recommended that you schedule a maintenance service visit once a year with a licensed HVAC technician. This will prolong the life of your heating system and keep it running safely and efficiently throughout the cold season. A qualified heating technician will thoroughly clean and inspect all of your heater’s components and make any necessary repairs or adjustments. Not only does this ensure that your heater is performing at optimal levels, which helps to save on overall heating costs, but it also allows the technician to address any major problems or safety concerns.
    • What is the purpose of a furnace filter?
      You may not find the filter in your home or business to be very important, but you should! There are actually 3 ways air can get filtered-1) through your AC filter, 2) it will get filtered through the AC coil and 3) it will get filtered again through YOURS and YOUR FAMILY’S lungs! Furnace manufacturers put inexpensive fiberglass filters into their furnaces to remove airborne particles that might damage the fan and the heating coil. Particle buildup can also decrease the efficiency of your furnace, as the furnace has to work harder to pull air through the return. More expensive filters can also improve the air quality in your house by removing pollen, bacteria and mold spores from the air. Don’t let YOUR lungs be the filter for your air conditioner! Use the maximum efficiency filter designed for your system.This is especially important if you or someone in your family suffers from allergies or respiratory illnesses. If you do not know which filter that may be, then just ask us, we will be glad to point you in the right direction.
    • How do I determine which filter to buy for my particular model of furnace?
      Check the documentation that came with your furnace for filter size information. Consult with our factory trained technicians regarding the efficiency of the filter needed and whether that efficiency is compatible with your furnace’s unit. Too high an efficiency, in some models, can cause too high of a static pressure for the motor and can cause premature motor failure.
    • Do I have to use a filter that is manufactured by the same company that makes my furnace?
      Generally you can buy your filter from any source. Check with a filter vendor or the documentation that came with your furnace to be sure. However, ductless filters currently are O.E.M. (original equipment manufacturer) parts and are not available generically.
    • What is a high efficiency filter, and do I need a high efficiency filter if I have a high efficiency furnace?
      Filter efficiency refers to the percentage of airborne particles that the filter removes. This is different from the fuel efficiency of your furnace (commonly measured as the AFUE). You can choose either a high-efficiency or a low-efficiency filter for your highly fuel efficient furnace. (Note, however, that failing to change / clean your filter regularly can reduce your furnace’s fuel efficiency.)
    • How often do I need to change my furnace filter?
      Check the documentation that came with your furnace. Recommendations vary based on a number of factors: the type of filter that you use, how many pets you have, whether anyone in your home has allergies, etc. If you use disposable fiberglass panel or electrostatic panel filters, you should change them anywhere from once a month to once every three months. Pleated filters generally last from 3 months to 6 months, again, always check your filter monthly, no matter what type filter you use. Filters are relatively inexpensive and easy to change, so there is little reason to wait. If you don’t change or clean your filter often enough the filter can get clogged with dust and other airborne particles, forcing your furnace to work harder to maintain airflow. This will reduce your furnace’s efficiency and can cause damage.
    • What is a Thermostat?
      It is a temperature-sensitive device that controls and regulates the temperature in a space for systems such as a furnace, air conditioner, or both. When the indoor temperature drops below or rises above the thermostat setting, the device initiates or terminates either the heat or cooling modes, depending upon the thermostat setting and temperature set point. When initiated your furnace or air conditioner runs to warm or cool the house air to the setting you selected for your family’s comfort.
    • What are some types of Thermostats?

      There are five basic types of automatic and programmable thermostats:

      • Manual
      • Digital
      • Digital- Non- Programmable
      • Digital- Programmable
      • Remote Access
      • Touchscreen
      • Wireless-WiFi
      • Smart

      Most range in price, call and ask us which is best for you. Think thermostats don’t matter? Think Again! Thermostats control half of your home’s energy use. That is more than appliances, computers, stereos and lighting combined.

    • What is Indoor Air Quality?
      Indoor air quality (IAQ) is a term which refers to the air quality within and around buildings and structures, especially as it relates to the health and comfort of building occupants. We spend most of our time indoors, so breathing healthy air where we live, work and play is critical. Indoor air pollution has the same negative effects as environmental pollution. Ask us how to identify and restore the indoor air quality in your home or office.
    • What is the difference between UV Air Purifiers and air filtration?
      Both products are effective at removing harmful elements from the air, but UV Air Purifiers focus on removing airborne germs, bacteria and mold while filtration focuses on removing harmful particulates that become airborne.
    • What is Air Purification?
      An anti-fungus filter is used – this catches allergy-causing mites, smoke particles and odors, making the air in your environment clean and fresh.
    • Do UV Air Purifiers produce increased ozone?
      Depending upon the style/brand of UV light purchased, ozone may or may not be part of the light’s operation/function. Should you have concerns, consult one of our factory trained technicians. EPA: According to two studies, operating UV lamps installed in HVAC systems to irradiate the surfaces of air-handling units does not result in increased concentrations of ozone.
    • Is UV Light harmful?
      UV light can be harmful just as the sun’s UV light can be when someone is exposed for too long a time. One should neither look at or touch a UV light bulb while it is on for any length of time. Fortunately, when the UV light system is installed in your HVAC system, there is no direct or harmful exposure to you or your family. Remember to power off your purifier before replacing the lamps and do not look directly at a lamp that is powered on.
    • What maintenance does a UV Air Purifier require?
      Your UV Air Purifier requires little maintenance. Simply replace the bulb once per year, or once every two years depending on the model.
    • What is a MERV Rating?
      MERV is an acronym that stands for Minimum Efficiency Reporting ValueWhat is a MERV Rating?MERV Rating is a filter comparison system designed by an industry group called the American Society of Heating, Refrigeration and Air-conditioning Engineers (ASHRAE). Simply put, it’s a rating scale designed to allow consumers to easily compare the performance of one filter to another. Why is there a MERV Rating?It is designed to measure a filter’s ability to capture and hold particles and pollutants. The higher the MERV rating, the more particles – dust mites, pet dander, air allergens, etc – your filter will remove from the air. Of course, screening out more particles from your air makes your air handler work a bit harder, so you may see a modest increase in power consumption by your air conditioning or furnace unit when choosing a higher MERV Rating. How a MERV Rating benefits you?Matching the right MERV rating to your needs will improve your home’s air quality and will extend the life of your furnace or air conditioner.
    • What does MERV mean?
      Minimum Efficiency Reporting Value, or MERV for short, is a filter rating system devised by the American Society of Heating, Refrigeration and Air conditioning Engineers (ASHRAE) to standardize and simplify filter efficiency ratings for the public. The higher the MERV rating, the higher the efficiency of the air filter. Simply stated, a MERV 12 filter will remove smaller particles from the air than a MERV 8 filter. For the consumer this means that you now have the ability to effectively compare one filter to another. In general, any MERV 8 or 11 filter will perform about the same as any other MERV 8 or 11 filter, respectively. The MERV rating only applies to efficiency. Additions such as carbon, Lysol anti-bacterial treatment and Arm & Hammer baking soda are value-added benefits and are not an expression of the MERV rating system. If allergies or asthma are your concern, we suggest you choose a MERV 8 filter or higher.
    • What are the life expectancies of filters?
      Fiberglass filters last up to 30 days. Pleated filters can last up to 90 days. Washable filters should be washed every 30 days and last up to 5 years. Mini-pleated filters should be vacuumed every 60 days and will last up to one year. There is no “standard expectancy” for an air filter. It all depends on each home’s characteristics, how many people live there, if there are pets, if there are smokers, how much air pollution and pollen is in your town, etc… The best way to make sure you are changing your air filter on time is to be proactive and regularly check it monthly. Mark it on your calendar, schedule it in your phone, or put a note on the refrigerator.
    • How often should I change my filter?

      The life of your filter depends on your environment and the type of filter you have installed. To put it simply, there really is no concrete answer to this question. Certain things such as:

      • the number of people who live in your home
      • if there are pets in the house
      • if there is a smoker in the house
      • if you leave the windows open
      • if you have pollen bearing trees or plants in the neighborhood
      • if you live in an area with a lot of dampness
      • if you live in an area that is dry or arid
      • plus many others

      If several of these factors sound familiar, you’ll likely experience a quicker loading of particles on your filters and will consequently have to change it more often. A good rule of thumb is to check your filter every month. If you can hold the filter up to a light and not see through it, it is time to change your filter. At an absolute minimum, you should change your filter every three months. A clean air filter will also prevent dust and dirt from building up in the system, which could lead to expensive maintenance and utility bills.

    • How do you change a filter?
      Modern central heating and air conditioning systems generally have the filter located as close to the blower unit as possible. The filter(s) can be located at the base of the air handler/furnace unit, in the cold air return duct located in your ceiling or on your wall. Remove the grill or box cover holding your filter in place. Remove the dirty filter: Dispose of the dirty filter in a bag to contain the dirt. Install: Install the new or cleaned and dried air filter with the air flow arrow pointing toward the blower. Record the date and wash or change the filter within the recommended period. If you experience higher dust levels in your home due to changes in outside air, construction or dry weather, you may need to change or wash your filter more frequently than the recommended period. For questions or concerns about the location or installation of the filter contact the HVAC manufacturer or give us a call. As a reputable HVAC contractor we can make recommendations that are right for both you and your system.
    • Why do I need to change my filter?
      • Essentially your air conditioner filter is a collector of dust, dirt, grime and other nasty microscopic things that float around your home. When your heating or cooling system is turned on, it collects these particles to protect your system and clean your home’s air, which protects YOUR lungs. Like the lint trap in your dryer, it accumulates a thick layer of these air borne particles as it circulates air throughout your home.
      • Once it has trapped a certain amount, it becomes full and ineffective and gradually restricts the air flow moving through your system. This requires your system to work harder to keep you cool or warm, wasting energy and increasing your monthly bill. As air filters get dirtier, they also become less effective at capturing the airborne germs and pollutants that can irritate your family’s breathing. Stuffy noses, sneezing, allergies and even asthma are triggered. Your family inhales what your filter can’t handle any longer.
      • An old and forgotten filter can eventually accumulate so much dirt and grime that it can totally choke off the air flow to the system causing a myriad of problems. In the worst case, the filter will be sucked into the blower motor and cause thousands of dollars in damage to your system.
    • How often should I clean the filter?
      There is no one-size-fits-all answer. The frequency one should clean or change their AC system’s filter is highly dependent on many factors- 1) the type of filter being used, 2) how much traffic the home/office experiences, 3) presence of pets, 4) how much your heating and air conditioning system operates. Always start by checking your system’s filter (s) once a month. If your home/office has remote filters in the wall/ceiling, do not forget to check and replace as indicated. For best practice, always follow the filter manufacturer’s recommendations for cleaning or replacement. If you are unsure, please ask our trained service technicians. We can help taking care of your new heating and cooling system. Enroll in our Service and Maintenance Program, and our Customer Care Specialists will send a technician to your home when it is time to check the whole system per manufacturer’s guidelines to make sure it is safe to use and performs at peak efficiency and while they are there, they can check, clean and/or replace your filter, if available.
    • Why is it important to have regular maintenance on my home comfort system?
      You wouldn’t buy a brand-new car and expect to never have to put air in the tires, change the oil and check out any unusual noises, would you? In the same way that an automobile requires periodic maintenance for optimal performance, a home comfort system should be regularly inspected by a qualified technician.
    • What does the Warranty Cover?
      The warranty covers parts only. For complete details, refer to the warranty sheet provided with your unit. Your Dealer may also provide a labor warranty or, possibly, an extended warranty for your new equipment.